Privacy Policy

Effective Date: August 2026 

FluidPath Logistics, LLC ("FluidPath", "we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information you provide while using our website, training platform, and certification services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, enroll in our courses, or use the FluidPath Academy training platform.

By creating an account, purchasing a course, or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or training platform:

Personal Information

• Full name

• Email address

• Mailing address

• Telephone number

• Employer or organization (if applicable)

Account Information

• Username and login credentials

• Course enrollment information

• Learning progress

• Quiz and assessment results

• Course completion status

• Certificates earned

Mock Collection Information

If applicable, we may collect:

• Uploaded Chain of Custody Forms (CCFs)

• Mock Collection documentation

• Evaluation records

• Instructor feedback

• Certification eligibility records

Payment Information

Payments are securely processed through third party payment providers integrated with Thinkific. FluidPath Logistics, LLC does not store or have access to your complete credit card information.

2. How We Use Your Information

We use your information to:

• Process course purchases

• Create and manage your student account

• Deliver online training

• Track course progress

• Administer quizzes and assessments

• Determine certification eligibility

• Schedule Mock Collection Evaluations

• Issue certificates of completion

• Maintain certification records

• Respond to customer service inquiries

• Improve our courses and training platform

• Meet applicable legal or regulatory obligations

3. Third Party Services

To provide our training and certification services, we use trusted third party providers, including but not limited to:

• Thinkific (Learning Management System)

• Thinkific Payments and payment processors

• Calendly (Scheduling)

• Microsoft Teams (Virtual Mock Collection sessions)

These providers may collect and process information necessary to deliver their services. Your use of these services is also subject to their respective privacy policies.

4. Student Records

FluidPath maintains student records for administrative, educational, and certification purposes.

These records may include:

• Course enrollment history

• Assessment scores

• Final examination results

• Certificates of completion

• Mock Collection documentation

• Uploaded supporting documents

• Instructor evaluations

These records may be retained to support future student access, certification verification, customer service, quality assurance, and business recordkeeping.

5. Cookies and Analytics

Our website and training platform may use cookies and similar technologies to:

• Remember your login session

• Improve website functionality

• Analyze website usage

• Enhance your learning experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Information Sharing

We do not sell or rent your personal information.

We may share your information only when necessary to:

• Process payments

• Deliver training services

• Schedule virtual training sessions

• Issue certificates

• Comply with applicable laws or legal obligations

• Protect the rights and safety of FluidPath Logistics, LLC and our users

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information where permitted by law

• Withdraw consent where applicable

To submit a request, please contact us using the information below.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.

The most current version will always be posted on our website and training platform. Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions regarding this Privacy Policy or our handling of your personal information, please contact us:

FluidPath Logistics, LLC
300 N. Meridian, Suite 105 S
Oklahoma City, OK 73107
United States

Email: [email protected]